WAE Operations Administrative Assistant – Rochester NY

What is WAE?

WAE is revolutionizing the way people work by connecting businesses with qualified talent quickly and efficiently. As the next generation of employer/employee matchmaking, we are an AI-driven software platform designed for flexibility, helping employers find validated and flexible talent for their shifts. Our goal is to create impact and efficiency in the workforce. WAE is a woman-owned tech firm headquartered in Rochester, NY, and operates under the umbrella of Aboldco, which includes award-winning staffing brands Career Start and Tallavera, both recognized for excellence in the recruitment and placement industry.

Job Summary

We are seeking a highly organized and detail-oriented Operations Administrative Assistant to support our dynamic Operations team at WAE. The ideal candidate will assist in various administrative tasks, including supporting implementations, business operations, and reporting. This role requires adaptability as the tasks may evolve with technological advancements.

Key Responsibilities:

Administrative Support:
- Assist the Operations Manager and team with daily administrative tasks.
- Coordinate and schedule meetings, appointments, and training sessions.
- Prepare and edit correspondence, reports, and presentations.
Reporting:
- Gather and analyze data to generate regular and ad-hoc reports for the Operations Manager.
- Assist in the creation of dashboards and visualizations to track key performance indicators (KPIs).
- Maintain accurate records and documentation for auditing and compliance purposes.
Implementation Support:
- Assist in the planning and execution of technology implementations.
- Coordinate with internal teams to ensure timely delivery of project milestones.
- Maintain and update project documentation and status reports.
Business Operations:
- Support the Operations team in optimizing business processes and workflows.
- Assist in the development and maintenance of standard operating procedures.
Communication:
- Act as a liaison between the Operations team and other departments.
- Facilitate effective communication within the Operations team.
Adaptability:
- Stay updated with the latest technological developments and trends.
- Be flexible and ready to take on new tasks as the role evolves with technology.

Qualifications:

High school diploma or equivalent; Associate’s or Bachelor’s degree in business administration or a related field preferred.
Proven experience as an administrative assistant, preferably in a technology company.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Familiarity with project management and reporting tools.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Attention to detail and problem-solving skills.

Additional Skills (preferred):

Experience with data analysis and visualization tools (e.g., Tableau, Power BI).
Knowledge of business process optimization and project management methodologies.
Understanding of technology implementation processes and best practices.

Benefits:

Paid Time Off (PTO)
Onsite Company-paid breakfast and lunch
Onsite gym facilities
Medical and Dental benefits
Customer service: 1 year (Required)Exclusive Company events
401(k)
401(k) matching
Life insurance
Vision insurance

Join the WAE team and be part of a transformative tech firm that is shaping the future of how people work. If you are passionate about providing exceptional customer experiences and thrive in a dynamic environment, we invite you to apply for the WAE Customer Success Specialist position.

#CORP

Job Type: Full-time

Pay: $22.00 – $26.00 per hour

Expected hours: 40 per week

Schedule: